Returns & Exchanges
At Selkie, we want you to feel like royalty in your pieces; if your order isn't a perfect fit, you can return or exchange unworn items with original tags within 30 days of delivery. Please note that all items marked as final sale are ineligible for return to ensure the magic remains exclusive to their new owners.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Choose Your Method
Select whether you would like an exchange for a different size, a store credit for future whimsy, or a refund to your original payment method.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all Selkie tags remain attached.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number handy as we process your return within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing