Frequently Asked Questions
Everything you need to know about your Selkie journey.
How do I find my perfect size?
We recommend checking our detailed size guide located on each product page. Our garments are designed with specific measurements for the bust and waist to ensure the signature Selkie fit.
What is your return policy?
We accept returns within 30 days of delivery for items in their original, unworn condition with tags attached. Please note that certain sale items may be marked as final sale.
How long will it take for my order to ship?
Standard orders are typically processed within 2-4 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on your location.
Do you offer international shipping?
Yes, we ship worldwide! International shipping rates and delivery times are calculated at checkout based on your specific country and preferred carrier.
How should I care for my Selkie dress?
To preserve the delicate fabrics and puff silhouette, we recommend dry cleaning only or a very gentle hand wash in cold water followed by air drying.
Can I change or cancel my order after it's placed?
Because we aim to process orders as quickly as possible, we can only make changes or cancellations within 1 hour of the order being placed.